Get Answers to Frequently Asked Questions
Why is American Standard considered the best?
We have proudly upheld a strong legacy of excellence for over 140 years. Generations of families have used our products for decades, trusting the quality of the American Standard name. We have the most therapeutic jets of any walk-in tub, the fastest draining system, and the best lifetime warranty in the industry. We raise the standard by providing incredible value to our customers year after year.
Why should I trust American Standard?
When you purchase a walk-in tub from American Standard, you can rest assured you are working directly with a company that people have trusted for over 140 years. All of our walk-in tub installations are completed by licensed, insured and American Standard certified installers.
What is included in your lifetime warranty?
We firmly believe our lifetime warranty is the best in the industry. Our warranty on your Liberation Walk-In Tub includes the tub, and also coverage of the installation and labor for life.
How does the installation work?
Our certified installers will professionally remove your old tub, and install your new Liberation Walk-In Tub. When the installation is complete, they will test it to make sure everything is working properly, and will show you how to use each feature of your new walk-in tub. And they will not leave until you are completely satisfied.
How long will I have to sit in my walk-in tub before the water drains out?
American Standard has the only patented Quick Drain® fast water removal system that drains the water out of your walk-in tub in less than 2 minutes. Most other walk-in tubs take significantly longer.
Can your tub help if I have arthritis or diabetes?
Absolutely. The American Standard Liberation Series Walk-In Tubs have received the prestigious Ease of Use Commendation from the Arthritis Foundation. 44 strategically placed air and water jets help target specific areas of your legs, back, knees, feet and hands. We have received feedback from some of our customers who tell us that they have experienced improvement in their blood flow and circulation when using their hydrotherapy jets on a regular basis.
How many jets do your Walk-In Tubs have?
The American Standard Liberation Series Walk-In Tub has an industry leading 44 air and water jets, which are strategically placed to melt away all those aches and pains. The easy-to-use touch pad allows you to have complete control over your bathing experience.
Do you have tub models with doors that swing outward?
Yes. We have tub models with outward opening doors with a wider entrance. They are designed to provide an easier transfer from a wheelchair when entering and exiting the bath.
How easy is it to get in and out of this tub?
Very, very easy! Our wide door, ultra-low threshold and built-in safety bar allow you to safely enter and exit the tub.
I’m looking for a therapeutic bath. Can your tub do that?
Absolutely! With an American Standard Walk-In Tub, you’ll enjoy a soothing therapeutic bath in the privacy and comfort of your own home. Choose your desired settings of hydrotherapy, aromatherapy, or chromatherapy for a total body rejuvenating experience that can calm, comfort, refresh and revitalize you.